Common questions about Dukanlay

Let Us know if you have any questions

Is there any trial period available?

Yes we Provide trail period from 15 days to any number of days as mutual agreement.

How To Create A E-commerce Store?

1) Click On Create Website On Page 2) Register Your Self. 3) Select A Package You Want. 4) Fill The Required Information.

What are prerequisites to start selling?

All you need to sell products online is Dukanlay Online store, something to sell and a credit card to pay for your online store.

What do I do when I get an order?

After you get a new order notification by email or OneSignal Notification, you would log in to your account and check out the details screen for that order.Then package up the order, send it to the shipping address provided, then mark the order as shipped within Shopify to keep track of things

Can I get auto Pick Up/ Shipping Service?

Yes,Dukanlay integrates Auto Order Pick Up service.You just need to active auto pickup.All Order management will be handled by Dukanlay

How to Activate Auto Pick Up service

Just Login to your account.Go to Auto pick up Option Provide Credentials and Submit.After that your request will be processed by Admin of Dukanlay

How much does A Store Costs?

Get setup in minutes . We have several pricing plans for you to choose from in order to best suit the size and nature of your business.

Can I accept Payments manually?

Yes, absolutely.You can use cash on delivery payment method for manual payments

What payment methods can my customers use?

Most Dukanlay store owners accept credit card payments but you can offer more options like Cash on Delivery

How can my store keeps customers upto date?

Dukanlay integrated One Signal Push Notification,Facebook and Twitter where you can post your products.Also you can send emails to store subscribers